1. Introduction
Welcome to Cydozue Pottery School ("we," "our," or "us"). At Cydozue.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
We collect several types of information from and about users of our website, including information:
- Personal Identifiers: Name, email address, phone number, postal address, and other similar identifiers that you provide when registering for our pottery classes or workshops.
- Payment Information: Credit card details, bank account information, or other payment data when you make purchases through our website.
- Communication Data: Information contained in your communications with us, including customer support inquiries and feedback.
- Usage Data: Information about how you interact with our website, including browsing actions, page views, and other statistical data.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
3. How We Collect Your Information
We collect information through:
- Direct Interactions: Information you provide when filling out forms, registering for classes, making purchases, or communicating with us.
- Automated Technologies: As you navigate through our website, we may use cookies, server logs, and similar technologies to collect usage data.
- Third Parties: We may receive information about you from third-party service providers, such as payment processors or analytics providers.
4. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and manage your pottery class registrations and purchases
- Provide you with information about our pottery workshops, events, and services
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Administer promotions, surveys, or other website features
- Protect against fraudulent, unauthorized, or illegal activity
- Comply with legal obligations and enforce our terms and conditions
5. Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., when you register for pottery classes).
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
6. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and website hosting.
- Business Partners: Trusted partners with whom we collaborate to offer joint promotions or pottery-related services.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
We do not sell your personal information to third parties.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments and testing
- Access controls and authentication procedures
- Staff training on data protection and security practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
9. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct inaccurate or complete incomplete information.
- Right to Erasure: You can request that we delete your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request the transfer of your personal data to you or a third party.
- Right to Object: You can object to our processing of your personal data in certain circumstances.
- Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal data.
10. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings and other tools. However, blocking certain cookies may impact your experience on our website and limit certain features.
11. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
12. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.